1. Information We Collect We may collect personal information from you in various ways, including when you:

• - Contact us: Through our website forms, email, phone calls, or social media.

• - Request a consultation or service: When you provide details about your condominium, business, or specific needs.

- Purchase templates: Information required for processing transactions.

• - Register for an account: If we offer client portals or similar services.

• - Subscribe to newsletters or updates: Your email address and preferences.

• - Engage in dispute resolution coaching: Sensitive information relevant to the dispute.

• - Use our website: Through cookies and analytics tools.

The types of personal information we may collect include:

- Contact Information: Name, email address, phone number, mailing address.

• - Business Information: Company name, industry, size, specific challenges, condominium association details (e.g., number of units, board member names).

• - Payment Information: Billing address and credit card details (processed securely via third-party payment processors, we do not store full credit card numbers).

• - Service-Related Information: Details provided by you related to consulting projects, dispute resolution cases, or SOP creation.

• - Technical Data: IP address, browser type, op system, referral sources, pages viewed, and website navigation paths (collected automatically via website analytics)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• - Providing Services: To deliver the consulting, management, coaching, and template services you request.

• - Communication: To respond to your inquiries, send service updates, newsletters, marketing communications (with your consent), and important notices.

• - Processing Transactions: To process payments for templates and services.

• - Improving Services: To understand how our services are used, identify areas for improvement, and develop new offerings.

• - Personalization: To tailor our services and communications to your specific needs and interests.

• - Security: To protect our website, services, and clients from fraud, unauthorized access, and other security threats.

• - Legal Compliance: To comply with applicable laws, regulations, and legal processes in Wisconsin and the United States.

3. How We Share Your Information

We may share your information in the following circumstances:

• - With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

• - Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, website hosting, analytics, email delivery, and customer support. These providers are bound by confidentiality obligations and are only permitted to use your information to the extent necessary to perform their services.

• - For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation or valid legal process (e.g., a subpoena or court order).

• Protect and defend the rights or property of AshNFire Inc.

• Prevent or investigate possible wrongdoing in connection with our services.

• Protect the personal safety of users of the service or the public.

• - Business Transfers: In the event of a merger, acquisition, asset sale, or other corporate restructuring, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

• - Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for research, marketing, analytics, or other purposes.

4. Your Choices and Rights

Depending on your jurisdiction and the nature of the data, you may have certain rights regarding your personal information:

• - Access: You may request access to the personal information we hold about you.

• - Correction: You may request that we correct any inaccurate or incomplete personal information.

• - Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

• - Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions or by contacting us directly.

• - Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer. However, please note that disabling cookies may affect the functionality of our website.